Is My Prescription Ready?
A high number of calls we receive throughout the day are from patients that are signed up for the Electronic Prescription Service (ePS), asking if their prescription is ready. Repeat prescriptions are processed in 2 working days, and are sent via ePS straight to your nominated pharmacy.
Please contact the Pharmacy directly after 2 working days if you would like confirmation that your prescription is ready for collection.
Please do not phone the surgery.
If you're not already signed up to ePS please speak to your pharmacy.
You can consult with your doctor online, this is called an eConsult. Click on the picture above and it will guide you through the quick and easy process.
eConsults also offer self-help and signposting to free NHS services such as physiotherapy, counselling, and other clinics.
All eConsults will be answered by the end of the next working day.
We cannot accept repeat medication requests through this service.
(Site updated 04/07/2019)