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Click here for eConsult 

Watch this video for more information about how eConsult works 

 

To help us make the most accurate diagnosis and give you the most appropriate treatment, please submit photos with your eConsult. If we don't receive photos, you may be asked to submit another eConsult with photos attached. Please do NOT submit any photos of intimate areas. Parents who are submitting eConsults on behalf of their children are asked NOT to submit intimate photos, even for common symptoms such as nappy rash. If the affected area needs to be seen, a video call will be conducted or in some cases, your child may need to be seen in person. Please remember that any photos sent will form part of your medical record. 

For guidance on how to submit a photo, please see the video below: 

 

  

What is eConsult

eConsult is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care. The benefits to our patients are:

  • Available from our website 24/7 (except bank holidays)
  • No need to call us
  • Complete a questionnaire with your query, even attach photos if required (please don’t send photos of intimate areas).
  • Reviewed by a GP first who will direct your query to the most appropriate member of the team, be that a GP with specialist interest, nurse, ANP or a member of the admin teams.
  • Safe and secure online platform approved for us by the NHS. More information on how they keep your information secure is available here - https://econsult.net/primary-care/security

Test results are available through the NHS App.

Although many results are ready within a few days, some may take longer. Be sure to ask your doctor how and when you will learn the results each time you have tests done. This will help to avoid anxiety and unrewarding telephone calls.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

Text Messaging

Patients can now receive test results via text messaging.

Please update your contact details and communication preferences by downloading the form below and handing it in to reception.

Update your contact details 


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